Payment Policy
At Murraylands Dental Care, we maintain clear payment and cancellation policies to ensure efficient service delivery for all our patients.
Payment Terms
- Payment for treatment is required in advance to secure appointments
- We accept EFTPOS, credit cards, Apple Pay, and bank transfers
- Health fund claiming available through HICAPS
- Finance plans are available (subject to credit checks)
Treatment Costs
- You’ll receive a personalised treatment plan with detailed costs
- Quotes are valid for 30 days
- If treatment plans require adjustment, we’ll discuss any cost changes with you before proceeding
Cancellation Policy
We understand that circumstances can change, but request sufficient notice for appointment changes to maintain our high standard of care for all patients.
- 48 hours’ notice is required for cancellations or changes
- Late cancellations or missed appointments incur a fee of $68
- We recommend you call us for appointment changes
- Multiple missed appointments may affect future scheduling privileges
Exceptions
- Genuine emergencies will be considered
- All valid circumstances will be taken into account
We appreciate your understanding of these policies. They help us maintain an efficient schedule and ensure we can provide the highest quality dental care to all our patients.
For questions about our payment options or to discuss finance plans, please contact our team before your appointment or visit our payment plans page for more information.